informs customer on shipment status and exceptionsProvides spot quotations and performs up- and cross-selling on inbound customer callsPasses on leads to SalesHandles customer inquiriesHandles customer
Otto (GmbH & Co KG) sucht in eine/n Business Support Specialist | Inbound Logistics (w/m/d) (ID-Nummer: 11938066)
in der Inbound-Telefonie (idealerweise) und erste Führungserfahrung Lösungsorientiertes Arbeiten und überzeugendes Auftreten Unternehmerisches und dienstleistungsorientiertes Denken Ausgeprägte Entscheidungsfreude
requiredPerforms up- and cross-selling (inbound calls) for existing customers and passes on leads to salesTakes and handles customer inquiries e.g. Track and TraceReviews reports (generated by the Performance
improve your skillset. Deine Aufgaben / your mission Sound EDI knowledge & including automotive VDE standards In the inbound & outbound process: ASN, shipment/forecast; GR; Cosnignment withdrawl, Stock
training for all team members; Establish and monitor control systems for inbound / outbound goods, and quality and security of goods; Communicate with other departments for things such as delivery times and
continuation SAP training for all team members; Establish and monitor control systems for inbound / outbound goods, and quality and security of goods; Communicate with other departments for things such as
requirements or new markets Coordinates inbound and outbound flows within Europe in close collaboration with markets, customer service and 3PL You Identify Yourself With Even if not all of the following
World's ambitions in Denmark will be identifying potential clients and generating leads from scratch, as well as leveraging inbound inquiries and existing contact networks. You’ll also be responsible for
in Denmark will be identifying potential clients and generating leads from scratch, as well as leveraging inbound inquiries and existing contact networks. You’ll also be responsible for monthly reporting on
Beratung der Kunden und Beantwortung persönlicher Anfragen im Call Center Inbound Unsere Anforderungen Idealerweise Berufserfahrung als Call Center Agent oder aktiver Kundenberater Berufseinsteiger, sowie
€ für jeden Mitarbeiter, den Sie erfolgreich für uns werben Ihre Aufgaben Aktive Ansprache der Kunden auf aktuelle Angebote (Inbound Sales) Erreichung und Ausdehnung einer hohen Kundenbindung Individuelle Beratung